• In case of Cancellation the Amount of Payment made in cash shall Shopkeepers Liability and refunded by the Shopkeeper in Cash.
• In case of Cancellation the Amount of Payment made using payment gateway then amount will be refunded back to the same mode used while making payment within a week. Shall be Payment Gateway provider Liability.
• In case of Orders relating to Catering of Food and Perishable Items the Time frame for Cancellation shall be 2 Minutes (Two) from the time of making of Order.
• The Refund of Orders shall be made through same mode used while making payment, such as if customer made payment in cash then refund will be in cash and if payment is done using payment gateway then it will be refunded back to same mode used.
Refund Policy for M Hourz Users
• To complete your return, we require a receipt or proof of purchase.
• There are certain situations where only partial refunds are granted: (if applicable)
Refunds (if applicable)
• Once your refund is received, we will send you an email and message to notify you that we have received your refund. And we will also notify you whether your refund is approved or cancelled by M-hourz executives.
• If you are approved, then your refund will be processed, and will credited automatically to your bank account, within a 7 working days.
Late or missing refunds (if applicable)
• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit/ debit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org Or call us on our M-Hourz Helpline number+91-7861998866 .
• When you use our services, your purchase is covered by our 30-day money back guarantee.
• If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.
• We develop and sell software that we use ourselves every day and have thousands of satisfied customers, and our support is second to none.
• That is why we can afford to back our product with this special guarantee. To request a refund, simply contact us with your purchase details.
• Please tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.
• Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service.
• Refunds are being processed within 7 days period.
• If you have additional questions regarding returns and refunds, please call us on +91 786-199-8866 (Monday-Saturday, 11am – 7pm Pacific)
For Queries and Questions feel free to call our customer care Facility